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Dedicated Support
Rather have an expert just help you?
We don't have an in-house support team, so we've partnered with GoHighLevel experts who work with you one-on-one on setup, automations, A2P, calendars and troubleshooting.
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Submit a Support Ticket
Fill out the form below and we'll get back to you by email. A screenshot or a quick Loom video helps us solve your issue much faster.
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3-Month Expert Program
Get a GoHighLevel expert in your corner
Medicare Helper doesn't have an in-house support team. Instead, we've partnered with experienced GoHighLevel (GHL) experts who work with you one-on-one to set up, fix, and grow your account, so you can spend your time with clients instead of troubleshooting software.
Investment
$400 /month
for 3 months ($1,200 total)
- A dedicated GHL expert
- Live 1-on-1 working sessions
- Priority help when something breaks
- Setup done with you, not just explained
Why we work with GHL experts
Medicare Helper is built on the GoHighLevel platform. Rather than run a small in-house help desk, we connect you with specialists who work in GoHighLevel every day. They've already solved the problems you're facing, from A2P rejections to broken calendar syncs, so you get answers faster and a setup that's done right the first time.
What's included
Your Own Dedicated Expert
One consistent point of contact who learns your agency, instead of explaining your setup from scratch every time.
Live 1-on-1 Working Sessions
Screen-share calls where your expert builds and fixes things alongside you and explains as they go.
A2P, Phone & Email Setup
Help getting A2P 10DLC approved, numbers linked, and your sending domain and DNS configured so texts and emails actually deliver.
Workflows & Automations Built for You
Speed-to-lead, appointment reminders, T65 nurtures, AEP campaigns, and review requests, built and tested with you.
Calendars, Funnels & Forms
Booking calendars synced with Google/Outlook, plus compliant quote forms and landing pages connected to your domain.
Priority Troubleshooting
When something breaks, your expert jumps on it quickly, so a failed text campaign or broken form doesn't cost you leads.
Team Training
Your agents and staff learn to use Conversations, Pipelines, and Calendars properly, with user permissions set up correctly.
Account Audit & Clean-Up
A review of your existing setup to catch compliance gaps, duplicate tags, broken workflows, and missed opportunities.
Growth Strategy
Advice on using GHL to generate and convert more Medicare leads, especially ahead of AEP and OEP.
How it works
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1
Tell us what you need
Click "Get Started" and fill out a quick form with your contact info and the areas you need help with.
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2
Meet your expert
We match you with a GHL expert who reviews your account and builds a plan with you.
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3
Build, fix & grow
Over 3 months you work through the plan together, and your team learns along the way.
Frequently asked questions
What does it cost?
$400 USD per month for a 3-month program ($1,200 total).
Can I still submit support tickets without the consultation?
Yes. You can always submit a ticket and use this knowledge base. The consultation is for agencies that want hands-on, one-on-one help from a GHL expert.
Who will I be working with?
An experienced GoHighLevel specialist we partner with. Since Medicare Helper is built on GHL, they know the platform inside and out.
Is this Medicare compliance or legal advice?
No. Your expert helps with the software: setup, automations, and troubleshooting. For compliance decisions, such as disclaimers and consent wording, check with your FMO, carriers, or an attorney.
Ready to stop troubleshooting alone?
$400/month for 3 months. A GHL expert, working with you.